Privacy Policy
Introduction
This privacy notice aims to inform you about how we collect and process any information we collect from your use of our website imresourcehub.com It covers information that could identify you (“personal information”) and information that could not.
In the context of the law and this notice, “process” means collect, store, transfer, use or otherwise act on information. It tells you about your privacy rights and how the law protects you.
We are committed to protecting your privacy and the confidentiality of your personal information. Our policy is not just an exercise in complying with the law, but a continuation of our respect for you and your personal information.
Our policy complies with the Data Protection Act 2018 (Act) accordingly incorporating the EU General Data Protection Regulation (GDPR).
By providing us with your data, you warrant to us that you are over 13 years of age.
David William Webley is the data controller and is responsible for your personal data (referred to as “we” or “us” in this privacy notice).
Address: David William Webley, Unit 5, 4 Blenheim Court, Peppercorn Close, Peterborough, Cambridgeshire, PE1 2DU. United Kingdom
To send us an email please use this Contact Form which will forward an email directly to us.
It is very important that the information we hold about you is accurate and up to date. Please let us know if at any time your personal information changes by emailing us using the contact link above or writing to us at the above address.
Except as set out below, we do not share, or sell, or disclose to a third party, any information collected through our website
Data we process
We may process different kinds of personal data about you. We have collated these into groups as follows:
Communication Data
This includes any communication that you send to us for the purpose of communication or meeting. This could be through the contact form or any opt-in forms on this website, through email, social media messaging/posting or any other communication that you have sent us. We process this data for the purposes of communicating with you, for record keeping and for the establishment, pursuance or defence of legal claims. Our lawful ground for this processing is our legitimate interests which in this case is to reply to communications sent to us, to keep records and to establish, pursue or defend legal claims.
Transaction data
This includes details about payments and information about products and services you have purchased from us such as your name, title, billing address, delivery address, email address, telephone numbers, purchase details and card details. We process this data to supply the goods and/or services you have purchased and to keep records of such transactions. Our lawful ground for this processing is the performance of a contract between you and us and/or taking steps at your request to enter into such a contract.
User Data
This includes data about how you use this website and any online services together with any data that you post for publication on this website or through other online service, including blog commenting, survey responses and testimonials. We process this data to operate this website and ensure relevant content is provided to you, to enable administration and publication of this website, other online services and business. Our lawful ground for this processing is our legitimate interests to enable us to administer our website and business.
Technical Data
This includes information about your use of this website such as pages you have viewed, your length of stay, your internet protocol (IP) address, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform and other technology on the devices you use to access this website. We process this data to analyse your use of this website and other online services, to deliver relevant website content and advertisements and to understand the effectiveness of such.
Our lawful ground for this processing is our legitimate interests which in this case is to enable us to administer this website and our business and to decide our marketing strategy for the growth of our business.
Marketing Data
This includes your preferences in receiving marketing from us and our third parties; communication preferences; responses and actions in relation to your use of our services. We process this data to enable you to take part in our promotions like competitions, prize draws and free give-aways, deliver relevant website content and advertisements to you and to analyse the effectiveness of this advertising. Our lawful ground of processing your personal data to send you marketing communications is either your consent or our legitimate interests (to facilitate growth of our business).
We may aggregate anonymous data such as statistical or demographic data for any purpose. Anonymous data is data that does not identify you as an individual. Aggregated data may be derived from your personal data but is not considered personal information in law because it does not reveal your identity.
For example, We may aggregate transaction and user data to assess interest in a product or service.
However, if we combine or connect aggregated data with your personal information so that it can identify you in any way, we treat the combined data as personal information and it will be used in accordance with this privacy notice. Our lawful ground for this processing is legitimate interests (to facilitate grow of our business).
Sensitive Personal Data
This data is information about your race or ethnicity, religious or philosophical beliefs, sex life, sexual orientation, political opinions, trade union membership, information about your health and genetic and bio-metric data, criminal convictions and offences.
We do not collect any sensitive personal data about you.
We will only use your personal data for a purpose it was collected for or a reasonably compatible purpose if necessary. If we need to use your details for an unrelated new purpose, we will let you know and explain the legal grounds for processing.
How we collect your personal data
We collect personal data directly from you in the following ways;
- When you email us.
- When you ask to be placed on one of our subscriptions/mailing lists
- Through your access and use of this website (e.g. when you enter your information in forms on this website)
- When you become a client or customer of ours or otherwise use our products or services
- We may also collect data automatically with your use of this website using technologies like cookies. Please refer to our cookie policy for details.
- We may also receive data from third parties
Although we do not disclose your personal information to any third party (except as set out in this notice), we sometimes receive data that is indirectly made up from your personal information from third parties whose services we use.
Email marketing messages & subscription
Any email marketing messages we send are in accordance with the GDPR (General Data Protection Regulation) and the Privacy and Electronic Communications Regulations (PECR). Under PECR, we may send you marketing communications if you have requested information about our products, services or made a purchase from us or you agreed to receive marketing communications and, in each case, you have not opted out of receiving such communications.
We provide you with an easy method to withdraw your consent (unsubscribe) or manage your preferences at any time by following the unsubscribe link located at the bottom of any emails we send to you. Alternatively you can email us at the following address support@imresourcehub.com
If you opt out of receiving marketing communications this opt-out does not apply to personal data provided as a result of other transactions, such as purchases.
Email marketing messages that we send may contain tracking beacons / tracked clickable links or similar server technologies in order to track subscriber activity within email marketing messages. Where used, such marketing messages may record a range of data such as; times, dates, I.P addresses, opens, clicks, forwards, geographic and demographic data. Such data, within its limitations will show the activity each subscriber made for that email campaign.
Our lawful ground of processing your personal data to send you marketing communications is either your consent or our legitimate interests (to facilitate growth of our business).
If you do not provide personal information, we need
Where we need to collect personal data by law, or under the terms of a contract we have with you, and you fail to provide that data when requested, we may not be able to perform that contract. In that case, we may have to stop providing a service to you. If so, we will notify you of this at the time.
Disclosure and sharing of your information
We may have to share your personal data with the parties set out below:
For the purposes of operating this website, our business and to otherwise provide services to you including without limitation, our employees, contractors, IT and system administration providers, couriers, payment processors and fraud prevention and security services.
Professional advisers including lawyers, bankers, auditors and insurers.
Government bodies that require us to report processing activities.
Sometimes, we must process your information in order to comply with a statutory obligation
E.g. To pass information to legal authorities if requested and they have the proper authorisation
If there is a change of control of our website or business, third parties to whom we sell, transfer or merge parts of our business or assets
We require all third parties to whom we transfer your data to respect the security of your personal data and to treat it in accordance with the law. We only permit such third parties to process your personal data for specified purposes and in accordance with our instructions.
Third party advertising on this website
Third parties may advertise on this website. In doing so, those parties, their agents or other companies working for them may use technology that automatically collects information about you when their advertisement is displayed on this website. They may also use other technology such as cookies or JavaScript to personalise the content of, and to measure the performance of their adverts.
We do not have control over these technologies or the data that these parties obtain. Accordingly, this privacy notice does not cover the information practices of these third parties.
Data may be processed outside the European Economic Area (EEA)
This website is hosted in the U.S. we may also use outsourced services in countries outside of the European Economic Area from time to time in other aspects of our business. Accordingly, data obtained within the UK or any other country could be processed outside the EEA.
You should be aware that these countries may not have comparable data protection laws to the European Economic Area (EEA). By submitting your personal data, you’re agreeing to this transfer, storing or processing.
Whenever we transfer your personal data, we do our best to protect your data by ensuring the following safeguards are in place with respect to data transferred outside the European Economic Area (EEA).The data protection clauses in our contracts with data processors include transfer clauses written by or approved by a supervisory authority in the European Union
We comply with a code of conduct approved by a supervisory authority in the European Union
Retention period for personal data
Except as otherwise mentioned in this privacy notice, we keep your personal information only for as long as required by us:
to provide you with the services you have requested;
to comply with other law, including for the period demanded by our tax authorities;
to support a claim or defence in court.
Your Legal rights
Under data protection laws (The General Data Protection Regulation in the European Union) you have the following rights in relation to your personal data
The right to be informed – that’s an obligation on us to inform you how we use your personal data;
The right of access – that’s a right to make what’s known as a ‘data subject access request’ for a copy of the personal data we hold about you;
The right to rectification – that’s a right to make us correct personal data about you that may be incomplete or inaccurate;
The right to erasure – that’s also known as the ‘right to be forgotten’ where in certain circumstances you can ask us to delete the personal data we have about you (unless there’s an overriding legal reason we need to retain it);
The right to restrict processing – that’s a right for you in certain circumstances to ask us to suspend processing personal data;
The right to data portability – that’s a right for you to ask us for a copy of your personal data in a common format (for example, a .csv file);
The right to object – that’s a right for you to object to us processing your personal data (for example, if you object to us processing your data for direct marketing); and
Rights in relation to automated decision making and profiling – that’s a right you have for us to be transparent about any profiling we do, or any automated decision making.
These rights are subject to certain rules around when you can exercise them.
You can see more about these rights at:
If you wish to exercise any of your rights as detailed above, please contact us via the postal address detailed above or via this Contact Form which will forward an email on to us.
Where we hold information that you are entitled to access, we will try to provide you with suitable means of accessing it (for example, by emailing it to you). You will not have to pay a fee to access your personal data (or to exercise any of the other rights). However, we may charge a reasonable fee if your request is clearly unfounded, repetitive or would involve a disproportionate effort to provide it or in such circumstances, we are not obligated to comply with your request and may simply refuse it.
We may need to request specific information from you to help us verify your identity and ensure your right to access your personal data or to exercise any of your other rights as detailed above. This is for security purposes to ensure that we do not disclose your personal data to any other person.
We try to respond to all valid requests within one month. However, on occasions it may take us longer than a month if your request is particularly complex or you have made several requests. In such a case we will notify you within one month of your request explaining the reasons for the delay, in accordance with the GDPR.
If you are in any way dissatisfied about how we process your personal information, you have a right to lodge a complaint with the Information Commissioner's Office (ICO). This can be done at https://ico.org.uk/make-a-complaint/.
We would, however, appreciate the opportunity to talk to you about your concern if you would contact us first, if you do have a complaint, so that we can try and quickly resolve it for you before you approach the ICO.
Security
We use Secure Sockets Layer (SSL) certificates to verify our identity to your browser and to encrypt any data you give us.
Whenever information is transferred between us, you can check that it is done so using SSL, by looking for a closed padlock symbol or other trust mark in your browser’s URL bar or toolbar.
Third party links
We provide links to websites outside of this website, as well as to third party websites (such as social media sites). These linked sites are not under our control, and we cannot accept responsibility for the conduct of companies linked to this website. Before disclosing your personal information on any other website, we advise you to examine the terms and conditions of using that website and its privacy policy. Third party websites are responsible for informing you about their own privacy practices.
Review of this privacy policy
We may update this privacy notice from time to time as necessary. The terms that apply to you are those posted here on this website on the day you use this website.
This privacy policy was last updated on 09 March 2019.